Shipping Policy – Sustain Buy

Shipping Policy

1. Shipping Locations: We currently ship to all locations within India. At this time, we do not offer international shipping.

2. Shipping Costs: We offer a flat rate shipping fee for all orders, regardless of the order size or destination within India.

3. Order Processing Time: All orders are processed within 1 business day. You will receive a confirmation email once your order has been processed and is ready for shipment.

4. Delivery Time: Our standard delivery time is 5-7 business days from the date of shipment. Please note that delivery times may vary depending on your location.

5. Tracking Information: Once your order has been shipped, we will provide you with a tracking number via email. You can use this number to track your shipment through our carrier’s website.

6. Shipping Restrictions: We currently do not have any restrictions on the products we ship within India.

7. Undeliverable Packages: If your package is returned to us as undeliverable, we will attempt to reship it to you. Please ensure that your shipping address is accurate to avoid any delays.

8. International Orders: We do not accept international orders at this time.

9. Lost or Damaged Packages: We are not responsible for lost or damaged packages once they have been shipped. However, we will work with you to resolve any issues that may arise.10. Returns and Exchanges: We do not offer returns or refunds for any orders. Please ensure that you have selected the correct items before placing your order.